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Terms and Conditions
These terms set out the agreement between you and The Cinder Parlour when you use our website, dine with us, or join the offline poker room. Please read them carefully before making a booking or visiting the venue.
Last updated: 1 March 2025
Introduction and acceptance of terms
Welcome to The Cinder Parlour
These terms and conditions govern your use of the website and services provided by The Cinder Parlour, located at 12 Ember Lane, Melbourne VIC 3000, Australia. By accessing or using our website, making a reservation, or participating in any of our poker room activities, you agree to be bound by these terms.
- The Cinder Parlour offers seasonal dining and an exclusive offline poker room.
- These terms apply to all visitors, diners, and poker room participants.
- If you do not agree with any part of these terms, you must not use our services.
Definitions
Key terms used throughout this document are defined for clarity.
- Venue refers to The Cinder Parlour and its physical premises.
- Poker room refers to the designated area for offline Texas Hold'em tournaments.
- Buy-in refers to a chips-only table allocation, with no monetary value or wagering involved.
- Services includes dining, poker room access, and website use.
Website use and intellectual property
Permitted use
You may use this website for personal, non-commercial purposes to learn about our venue, make reservations, and contact us. You must not misuse the website by attempting to gain unauthorized access, interfere with its functionality, or use it for any unlawful purpose.
All content, including text, graphics, logos, and images, is owned by The Cinder Parlour or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent. The Cinder Parlour name, logo, and poker-themed motifs are protected trademarks.
User-generated content
If you submit any content to us, such as reviews or feedback, you grant The Cinder Parlour a non-exclusive, royalty-free license to use, modify, and display that content in connection with our services. You represent that you own or have the right to submit such content. We may remove any content that violates these terms or is otherwise objectionable.
Dining reservations and policies
Reservation process
Reservations can be made via our website, by phone at +61255501234, or by email at [email protected]. We recommend booking in advance, especially for weekends and special events.
- A valid contact method is required to confirm your reservation.
- We may require a deposit for large groups or private dining events.
- Please inform us of any dietary requirements at the time of booking.
Cancellation and no-show policy
If you need to cancel or modify your reservation, please notify us at least 24 hours in advance. Failure to arrive without notice may result in restrictions on future bookings.
For groups of 6 or more, we require 48 hours' notice for cancellation. We reserve the right to release your table if you are more than 15 minutes late without notice.
Poker room terms
Participation eligibility
The poker room is open to adults aged 18 and over. Participation in Texas Hold'em tournaments is strictly for social, in-person play. No money, wagering, or gambling of any kind is involved.
- A buy-in refers solely to a chips-only table allocation provided for the tournament.
- Chips have no cash value and cannot be exchanged for money or prizes.
- Players must adhere to the venue's code of conduct and tournament rules.
Tournament rules
Tournaments are conducted according to standard Texas Hold'em rules as modified by The Cinder Parlour. The venue reserves the right to alter tournament schedules, structures, and participant limits at its discretion.
- Players must register in advance or on the day, subject to availability.
- The venue may disqualify any player for unsportsmanlike conduct.
- All decisions by the tournament director are final.
Liability and disclaimers
General disclaimer
The Cinder Parlour provides its services on an 'as is' and 'as available' basis. We do not guarantee that the website will be error-free or uninterrupted, and we are not liable for any damages arising from your use of the site or services, to the extent permitted by law.
- We are not responsible for any loss or damage to personal property brought onto the premises.
- Food and beverage consumption is at your own risk; please inform staff of any allergies.
- Participation in poker room activities is voluntary and at your own risk.
Limitation of liability
To the maximum extent permitted by Australian law, The Cinder Parlour shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Nothing in these terms excludes any rights you may have under the Australian Consumer Law. Our total liability for any claim shall not exceed the amount paid by you for the relevant service.
Privacy and data protection
Privacy policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
- We collect information such as your name, contact details, and reservation preferences.
- We do not collect or store any financial information related to poker room activities, as no monetary transactions occur.
- You may request access to or deletion of your personal data by contacting us.
Changes to terms and governing law
Modification of terms
The Cinder Parlour reserves the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the revised terms.
- We will indicate the date of the last update at the top of this page.
- Material changes may be communicated via email or website notice.
Governing law
These terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Victoria. If any provision is found invalid, the remaining provisions shall remain in effect.
Contact information
Questions or concerns
If you have any questions about these terms and conditions, please contact us using the details below. We are happy to clarify any points and address your concerns.
Visit contact page